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Appointments may be made by telephoning 01252 541155 or by calling at the surgery.

Requests for an urgent on the day appointment will be put on a 'Triage' list.  The GP will phone you back to discuss your concerns and, if necessary, offer you an appointment on the same day.

Out of Hours
Should you need to speak to a doctor or nurse when the surgery is closed call 111.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

Your Data

Please click here for useful information from NHS Choices about your medical record


National Diabetes Audit    

Alexander House Surgery is taking part in an important national project about diabetes care and treatment in the NHS, the National Diabetes Audit (NDA).

To take part, anonymous information about your diabetes care and treatment will be shared with the NDA.  The type of information, and how it is shared, is controlled by law and enforced by strict rules of confidentiality and security.

Taking part in this audit shows that this practice is committed to improving care for people with diabetes.

To find out more please read this leaflet National Diabetes Audit - Information for Patients

If you do not want your information to be used, please tell us by informing our receptionist. This will not affect your care.

Care.Data is a forthcoming extract of patient data commissioned by NHS England.  The intention of the scheme is to make increased use of the information in medical records in order to improve the quality of care for patients.  The service is one of the first initiatives to use the powers of the Health and Social Care Act 2012 (HSCA), which allows the Health and Social Care information Centre (HSCIC), in certain circumstances, to extract confidential information from GP practices without seeking patient consent.

The British Medical Association (BMA) and Local Medical Committee (LMC) supports the use of data for appropriate secondary uses but also recognises the importance of confidentiality. 

Read more here

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website