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Appointments may be made by telephoning 01252 541155 or by calling at the surgery.

Requests for an urgent on the day appointment will be put on a 'Triage' list.  The GP will phone you back to discuss your concerns and, if necessary, offer you an appointment on the same day.

Out of Hours
Should you need to speak to a doctor or nurse when the surgery is closed call 111.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

Patient Participation Group (PPG)

As we value the opinion of our patients Alexander House Surgery and welcome feedback. We have an established Patient Participation Group with both a Virtual group and a Face-to-Face group.

All of our patients are very welcome to give feedback via these group, whichever section they feel they can be part of. Just ask at reception to sign up and you will soon be contacted.

The Virtual PPG group may be contacted once or twice a year and asked to complete an on-line survey. This will usually contain 10 - 15 questions and only take about 10 - 15 minutes to complete. It is a valuable way for us to understand how you think we are doing and what you would like from your surgery.

The Face-to-Face PPG group meets a minimum of four times a year at the surgery to discuss all aspects of our GP Surgery including staff changes, changes to service provision and anything else of interest. 

We look forward to hearing your thoughts.

Please see the links below showing the most recent minutes of our meetings:

 June 2018

April 2018

February 2018

November 2017

October 2017

August 2017

June 2017

April 2017

February 2017

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